Privacy policy

Overview

This Privacy Policy explains how REVORIR, operated by Xi'an Zhishuniuchuang E-Commerce Co., Ltd., collects, processes, uses, shares, and protects personal information when you browse our storefront, purchase our architectural art ornaments, contact our support team, interact with revorir.com, or otherwise use our services. By accessing or using our website, you acknowledge that your personal information will be handled in accordance with this Policy.

Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact & Order Information: Your name, billing address, shipping destination, email address, telephone number, and payment transaction references.

  • Order History & Preferences: Purchased art ornaments, customer communications, return inquiries, and discount records.

  • Device & Technical Data: IP address, browser type, operating system, localized regional settings, and on-site navigation paths.

  • Automated Data Technologies: Data gathered through cookies, web beacons, and embedded analytics tags.

How We Use Information

We use personal information to:

  • Fulfill, pack, crate, and dispatch architectural stone ornament orders.

  • Process secure payments and prevent fraudulent transactions.

  • Send automated order confirmations, transit tracking updates, and delivery notifications.

  • Deliver dedicated customer assistance and manage pre-authorized return cases.

  • Maintain storefront stability, enhance page load performance, and optimize user experience.

  • Comply with applicable commercial, tax, and export regulations.

How We Share Information

We disclose personal data only to verified third-party partners essential to our operations:

  • Platform Infrastructure: Shopify Inc., providing our hosting and checkout engine.

  • Payment Gateways: Certified payment processors and banking institutions handling transaction verification.

  • Logistics & Freight Partners: International freight couriers and fulfillment centers handling secure, shockproof parcel deliveries.

  • Analytics & Technical Services: Diagnostic and performance measurement tools.

  • Legal Compliance: Public or judicial authorities when required to comply with binding laws, prevent fraud, or safeguard our legal rights.

Cookies and Tracking Technologies

We utilize functional, analytical, and performance cookies to enable core shopping features (such as shopping cart persistence), remember regional currency selections, and analyze storefront traffic. You can manage or disable cookies through your browser preferences. Please note that disabling operational cookies may impair checkout functionality.

Data Retention & Security Safeguards

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, manage post-purchase guarantees, resolve disputes, and comply with commercial record-keeping laws. We employ SSL encryption, secure socket transmissions, and strict administrative access controls. However, no data transmission across the open internet can be guaranteed as completely immune to breach.

Your Privacy Rights

Subject to your jurisdiction (including GDPR in Europe and statutory data privacy frameworks in other regions), you may have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of incomplete or outdated personal information.

  • Request deletion of your personal records, subject to statutory retention obligations.

  • Restrict or object to specific processing activities.

  • Unsubscribe from marketing or promotional communications at any time.

To exercise any of these rights, contact us at service@revorir.com. We may request proof of identity to ensure data security before fulfilling your request.

Children's Privacy

Our store and products are intended for adult collectors and home decor enthusiasts. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal information through our website, please notify us immediately for prompt deletion.

International Data Transfers

Because our server hosting, payment processing, and logistics networks operate across multiple jurisdictions, your information may be transferred to and maintained on systems located outside your resident country. All cross-border transfers are conducted under recognized contractual safeguards and data protection frameworks.

Customer Support & Privacy Contact

For privacy requests, data inquiries, or questions regarding this Policy, contact our operating entity:

  • Brand: REVORIR

  • Operating Entity: Xi'an Zhishuniuchuang E-Commerce Co., Ltd.

  • Unified Social Credit Identifier: 91610103MAEE4BQ02B

  • Email: service@revorir.com

  • Phone: +86 13104922253

  • Official Website: https://revorir.com

  • Operating Hours: Monday – Saturday, 9:00 AM – 6:00 PM