Terms and Conditions

Scope of These Terms

These Terms and Conditions govern all product purchases and sales transactions executed through REVORIR (accessible via revorir.com). By placing an order, completing checkout, or purchasing architectural art ornaments and sculptural decor through this storefront, you enter into a binding agreement with Xi'an Zhishuniuchuang E-Commerce Co., Ltd. and agree to be bound by these Terms, alongside our Privacy Policy, Return & Refund Policy, Shipping Policy, and Payment Policy.

Product Specifications & Material Characteristics

We strive to represent our architectural sculptures, tabletop ornaments, and miniature structures as accurately as possible through detailed specifications and studio photography[cite: 3, 4, 5]. However, because our pieces are crafted from natural marble, travertine, and architectural stone composites, slight variations in surface veining, natural porosity, stone tonal distribution, and hand-finished tolerances are inherent to the material and are not considered manufacturing defects[cite: 3, 4, 5].

REVORIR reserves the right to correct typographical errors, amend inaccuracies, adjust inventory availability, or revise retail pricing at any time prior to order fulfillment.

Order Acceptance & Cancellation by Store

Receipt of an electronic order confirmation does not signify formal acceptance of your order. REVORIR reserves the right to accept, decline, or limit order quantities for legitimate operational reasons, including:

  • Suspected fraudulent, unauthorized, or high-risk payment activity.

  • Inability to verify billing credentials or shipping destination details.

  • Unintended pricing, typographical, or dimensional errors published on the storefront.

  • Unforeseen inventory shortages or material production halts.

If an order is cancelled after payment authorization, a full refund will be credited back to the original payment method within standard banking timelines.

Pricing, Taxes, and Payment Terms

All product prices, applicable taxes, crated shipping charges, and promotional adjustments are calculated and itemized during the checkout sequence prior to final payment submission. By submitting payment information, you warrant that you are legally authorized to utilize the designated payment method and that all billing credentials provided are accurate and complete. Any cross-border currency conversion fees or overseas banking surcharges assessed by your card issuer are outside our control and remain your responsibility.

Fulfillment, Shipping, and Returns

All orders are packaged in shock-absorbing foam molds and reinforced protective crating. Shipping schedules, risk of loss, damage claims, and returns are strictly subject to our standalone Shipping Policy and Return & Refund Policy:

  • Transit Damage: Due to the delicate nature of architectural stone ornaments, any transit damage must be reported with photographic documentation within 48 hours of delivery.

  • Pre-Return Authorization: Items sent back without prior return authorization (RMA) issued by our support team will not be accepted.

Promotional Campaigns & Voucher Codes

Promotional discounts, special vouchers, and limited-time offers are subject to their stated rules, validation windows, and product exclusions. Unless explicitly communicated in writing, discount codes cannot be combined, applied retroactively to previous transactions, transferred, or exchanged for cash value.

Permitted Personal Use & Resale Prohibitions

All ornaments and art objects purchased from revorir.com are intended strictly for personal display, home staging, or individual collector use[cite: 3, 4, 5]. Commercial redistribution, unauthorized wholesale reselling, automated order scraping, or fraudulent purchase behavior without written authorization from Xi'an Zhishuniuchuang E-Commerce Co., Ltd. is strictly prohibited.

Limitation of Liability

To the maximum extent permitted under applicable commercial law, Xi'an Zhishuniuchuang E-Commerce Co., Ltd. shall not be held liable for indirect, incidental, punitive, or consequential damages resulting from product purchase, handling, display, or carrier transit. Nothing in these Terms shall limit or diminish any statutory consumer rights that cannot be lawfully waived under mandatory consumer protection legislation in your jurisdiction.

Revisions to Sales Terms

We may update or revise these Terms and Conditions periodically to align with legal, regulatory, or operational requirements. Any revisions will apply immediately to subsequent orders upon publication on revorir.com. The specific version of these Terms active at the time your transaction is placed will govern that order.

Customer Support & Operating Entity

For order assistance, terms clarification, or formal correspondence, please reach our operating team:

  • Brand: REVORIR

  • Operating Entity: Xi'an Zhishuniuchuang E-Commerce Co., Ltd.

  • Unified Social Credit Identifier: 91610103MAEE4BQ02B

  • Customer Support Email: service@revorir.com

  • Direct Telephone: +86 13104922253

  • Official Website: https://revorir.com

  • Operating Hours: Monday – Saturday, 9:00 AM – 6:00 PM